Information security and data privacy
Protecting sensitive data in the digital age.
Keeping your information safe
At Markup AI, we prioritize a culture of vigilance. That means our commitment to protecting our customers’ data is strong. We’ve committed significant resources to maintain the security of data and information in several ways:
- Strict access controls
- Encryption
- Identity and access management
- Vulnerability management
We’ve designed the Acrolinx Platform to meet the needs of our many security-conscious customers. It’s built with rigorous controls that use modern technology, highly trained staff, and industry-leading partners. Independent and accredited third-party firms audit our work, so you can trust in its effectiveness and consistency.
Leading the way in security
To stay ahead, our experienced team of certified security professionals continually evaluate, improve, and evolve our security measures. We use our close collaboration with industry leaders and experts to keep our security architecture up to date with the latest technology advancements.
We also routinely monitor our systems for vulnerabilities and proactively deploy patches and remediations. Constant improvement is a critical goal.
Information security & compliance
Security
Markup AI protects the availability, confidentiality, and integrity of all data. Our security program includes:
- Information security and data protection in accordance with ISO 27001/27701
- External third-party pen testing
- Static code analysis and vulnerability scanning
- Dynamic application testing
- 24×7 CSOC – Cyber Security Operations Center
- WAF – Web Application Firewalls
- Forced encryption at-rest and in-transit
- DDOS protection
Privacy
We embrace the principles of data subject privacy and the compliant processing of personal information.
Under the oversight of our Information Security team, we process our customers’ personal data in accordance with applicable laws. We also routinely evaluate regulatory changes, so we have the right controls and processes to stay compliant.
Competence
Our Information Security competence and training program includes frequent, mandatory, general and specialized training for all employees.
Markup AI employs a dedicated Information Security team:
- A Certified Information Systems Security Professional (CISSP®)
- A Certified Ethical Hacker (CEH™)
- A Certified ISO 27001 Lead Auditor (DGI AG)
ISO 27001 and 27701 standard
Markup AI has implemented an Information Security Management System (ISMS) and a Privacy Information Management System (PIMS) in accordance with global standards.
ISMS and PIMS covering the full secure software development lifecycle and all supporting processes provide our customers and partners with assurance and confidence that we have designed and implemented effective controls to adequately protect their data.